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Last updated: January 2026

Whin BD Privacy Policy — Your Data, Our Responsibility

This privacy policy clearly explains how the personal information you provide on the whin bd platform is collected, why it is used, and how it is kept secure.

End-to-End Encryption
Fully in Bengali
Never Sold to Third Parties
Total Categories
10
Every aspect of data protection

How we protect your data

The key pillars of your privacy protection at whin bd

SSL encryption

All data transmission on whin bd is protected by 256-bit SSL encryption. Your password, payment details, and personal data are all transferred in encrypted form.

Secure server storage

Your personal information is stored on secure servers that meet international standards. Regular security audits are conducted, and firewall and monitoring systems are active to prevent unauthorized access.

Restricted access policy

Only authorized personnel can access your data, and solely for work-related purposes. All access is logged and reviewed on a regular basis.

Never Sold to Third Parties

Whin bd never sells your personal information to advertisers or any third party. This is our unwavering policy.

Regular backups

Your account data is backed up regularly to eliminate the risk of data loss due to technical issues. Backup data is also encrypted.

Cookie transparency

We are fully transparent about which cookies are in use and why. You remain in control and can disable any non-essential cookies at any time.

Table of Contents

1 Scope & Applicability

Whin bd ("we", "us", "our") treats your privacy as a top priority. This Privacy Policy explains what information we collect when you use the whinbd.app website and mobile app, how we use it, and how we keep it secure.

By accessing the whin bd platform or creating an account, you agree to this privacy policy. We follow international data protection standards to safeguard your privacy.

Our core commitments: Your personal information will never be sold. It is used solely to deliver services and fulfill legal obligations.

2 What Data We Collect

Whin bd collects user information through several methods. Details are outlined below:

Data type Example Collection point
Identity Information Name, date of birth, nationality At registration
Contact Information Mobile number, email At registration
Financial information Payment methods, transaction history On deposits/withdrawals
Identity Document NID, Passport (KYC) Verification period
Usage Data Betting history, login timestamps Platform Usage
Device Information IP address, browser, OS Every session

We only collect information that is necessary to provide our services, ensure security, and meet legal requirements. Collecting data beyond what is needed goes against our policy.

3 How Your Information Is Used

Whin bd uses the information it collects for the following purposes:

  • To create and manage your account.
  • To process deposit, withdrawal, and betting transactions.
  • To complete identity verification (KYC).
  • To prevent fraud and money laundering.
  • To provide customer support services.
  • To improve platform security and performance.
  • To comply with legal obligations.
  • To send you promotions and offers (with your consent).

Regarding Notifications: You can opt out of marketing messages at any time by contacting support or adjusting your preferences in account settings.

4 Data Sharing & Third Parties

Whin bd never sells your data. However, in certain specific circumstances, limited information may be shared:

  • Payment Processors: Information required to process transactions through payment services such as bKash, Nagad, and Rocket.
  • Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
  • KYC Services: With authorised third parties for identity verification purposes.
  • Fraud Prevention: Industry-standard fraud detection systems.

In all such cases, only the minimum necessary information is shared, and third parties are contractually bound to uphold our privacy standards.

Clear messaging: Your information is never shared with advertisers, data brokers, or any other commercial third parties.

5 Cookies & tracking technologies

Whin bd uses cookies and similar technologies across its website and app. Below is a breakdown of the types of cookies used and their purposes:

  • Essential Cookies: To maintain your login session and ensure platform security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, settings).
  • Analytics Cookies: To collect aggregate usage statistics for platform improvement. Cannot be used to identify individuals.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

6 KYC Verification & Identity Documents

To provide a secure service and prevent fraud, whin bd follows a KYC (Know Your Customer) process. The following information may be required as part of this process:

  • Photo of National ID (NID) or passport.
  • A recent selfie or live photo.
  • Proof of address (utility bill or bank statement).
  • Proof of payment method ownership.

KYC documents are stored on encrypted servers and can only be accessed by authorized verification staff. These documents are not shared with any third party unless required by law.

7 Data Retention Period

How long whin bd retains your data depends on the type of data and the purpose for which it was collected:

  • Account Information: For the duration your account is active, and for 5 years after closure (for legal compliance).
  • Transaction Records: 7 years (as required by financial regulations).
  • KYC documents: 5 years after verification.
  • Customer Support Contact: 3 years.
  • Analytics Data: 1 year (in anonymised form).

Once the designated retention period ends, data is securely deleted or fully anonymized.

8 Your Rights

You have the following rights over your personal data:

Right to access
You can request a copy of the personal data we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information we hold.
Right to Deletion
You may request deletion of your data, except where legal obligations apply.
Right to Portability
You may request a download of your personal data.
Right to Restrict Processing
You can opt out of marketing messages or object to certain types of processing.
Right to complain
You may report privacy violation concerns to our support team.

To exercise these rights, email us at support@whinbd.app. We will respond within 30 business days.

9 Security Measures

Whin bd has put in place multiple technical and organisational measures to keep your data secure:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • Passwords are bcrypt-hashed — never stored in plain text.
  • Two-factor authentication (2FA) support.
  • 24/7 security monitoring and alert system.
  • Regular penetration testing and vulnerability scanning.
  • Staff data security training.

That said, no method of transmission over the internet is 100% secure. While we do everything in our power to protect your data, we cannot guarantee absolute security. You are also responsible for keeping your password and account credentials safe.

10 Contact & Policy Updates

If you have any questions about this privacy policy or wish to exercise your rights, please contact us through the following:

  • Email: support@whinbd.app
  • Live Chat: Available 24/7 on the platform
  • Response Time: 30 business days for privacy requests

This Privacy Policy may be updated from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. The date of the latest update is always shown at the top of this page.

Please Note: Continued use of the platform after any policy update will be considered acceptance of the revised policy.

Start Betting Safely

Your data is secure, and the platform is trustworthy. Join whin bd today and enjoy betting with confidence.

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Privacy FAQs

Frequently Asked by Users

No, never. Selling your personal information is strictly against whin bd's policy. Your data is used only to deliver services, maintain security, and meet legal obligations.

KYC documents are stored on encrypted servers and can only be accessed by authorized verification staff. They are not shared with third parties — except where required by a legal order.

Yes. You can request deletion of any data we hold beyond what is legally required. Email support@whinbd.app and we will process your request within 30 business days.

You can update your notification preferences in account settings, or contact support to opt out within 24 hours. Please note that essential service communications (such as transaction and security alerts) cannot be disabled.
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